Hiring, Firing & Training: How to Staff Your Business

So many people are afraid to start a business because they’re terrified of managing people. I find it hard to relate, because that’s one of the things I love most about running a business!

And I believe anyone can learn to hire awesome people, train them well, and make sure they love their jobs so they stick around and help your business grow and prosper. Check out the latest episode of The New Entrepreneur to see what I’m talking about:

14 Responses to Hiring, Firing & Training: How to Staff Your Business
  1. Catarina
    August 23, 2011 | 4:21 am

    Great and professional video Natalie! That’s so important in order to give the right and professional image of your company you want to get across.

    Agree with the strategies you outline and am sure they work for you. However, I do believe the main reason companies don’t want to hire nowadays is because they are not sure what will happen with the economy.

    • admin
      August 23, 2011 | 3:03 pm

      Thank you Catarina! The video is part of a TV series I’ve been doing – you can see the other episodes here, if you haven’t already.

      Yes, many businesses are afraid to hire staff in this economy. However, employees are still needed to keep the show running, and I have been approached by several business owners who are desperate to know how they can hire better people, and retain them. And I’ve read so many accounts of online solopreneurs who start out doing everything themselves, and as they become successful, they scramble to keep up with the workload because they’re afraid to let someone else take over aspects of their business.

      I want people to understand that you can–and should–hire amazing people to help you out, as soon as you can afford it. The investment will help your business grow, and allow you to maintain a much more balanced and satisfying life. Not to mention, you can create an opportunity for someone else who needs the work!

  2. Hi Natalie,

    I have had a few businesses in my life, but never had to hire or fire employees. As an employee, I often imagine what I would do if I were the boss, but your video shows some of the concerns of people who are in that position. One thing I have noticed is that in the age of the lawsuit, that employers need to be fastidious about documenting lapses on employees’ parts. This is to prevent being sued and losing to a disgruntled, dismissed employee.

    Lou
    Lou Barba@informationhighwaycardandgiftshop.com recently posted..The Piano TunerMy Profile

    • admin
      August 23, 2011 | 3:10 pm

      Excellent point Lou – I make sure my staff all know that it’s a simple matter of policy to write up any incidents where they have violated protocol (and three strikes means you’re out), so everyone is clear and there’s no perception of unfairness about it. But I always investigate to make sure I’ve done everything I can so the employees know what is expected of them, and if I feel I fell short of that in any way I must take on the responsibility myself. In that case, I sit down with my staff and we brainstorm ways to make sure the incident won’t be repeated.

  3. Adrienne
    August 23, 2011 | 6:58 pm

    Wow Natalie,

    What a fantastic presence you have on video. You’re such a natural in front of the camera.

    Although my jobs didn’t all include hiring and firing, some of them did. Back then, I didn’t realize that setting my intention of what type of employee I wanted to hire was important. Although I must admit, I did get some good ones, I’ll strike that up to being fortunate in that area. I’m just glad I no longer have to deal with any of that now.

    Great post, great video and wonderful presence. Terrific job overall. Love your blog too!

    Adrienne
    Adrienne recently posted..Interview, Guest Post, Podcast, Oh My!My Profile

    • admin
      September 21, 2011 | 3:47 pm

      Thank you Adrienne!

      I’ve had so much fun doing this video series… glad you managed to get good employees even without setting deliberate intentions :)

  4. Sarah Russell
    August 25, 2011 | 7:45 am

    Great video! Hiring and firing is a difficult process – I’m fortunate to have some background in HR, which has been crucial for when it comes to working with VAs in my internet business.

    Personally, I struggle more with the firing aspect. It’s tough to have to tell someone that they aren’t doing a good job, but it’s still something that has to be done. So I appreciate the tips and strategies you shared here – hopefully they’ll come in handy the next time I have to make changes to my VA roster.
    Sarah Russell recently posted..How to Get Motivated with BHAGsMy Profile

    • admin
      September 21, 2011 | 3:49 pm

      Thank you, Sarah!

      Absolutely, firing is tough. I never enjoy that aspect of being a business owner, but I believe it can be done in a way that benefits the departing employee as much as possible. I’ll be writing a post about that soon :)

  5. viviana
    August 25, 2011 | 9:46 am

    Hi Natalie, what interesting blog title you have, peace & profit. In business, you must deal with PEOPLE. Though, I don’t hire people but I’ve team members that I work with. Good relationship is the key success in building the business. Love the video too.
    viviana recently posted..Network Marketing Success With Color PersonalityMy Profile

    • admin
      September 21, 2011 | 3:50 pm

      Thank you Viviana – yes, it would be more accurate to call my blog ‘Peace, People & Profit’ since all three elements are crucial for success :)

  6. Emmanuel Olonade
    August 29, 2011 | 5:29 am

    Hi Natalie,

    Seriously hiring people could be a real nightmare if one is not careful…But if you are blessed enough to make a good catch, it could be real fun. So it really is a two way thing.

    Also I must add that anyone can be a good investment given he has the right conditions and the right atmosphere.

    Have a Lovely Day!

    • Emmanuel Olonade
      August 29, 2011 | 5:33 am

      P.S: Hiring (and Firing) is a form of investment, so take some time to really decide what you want before taking the plunge.
      Emmanuel Olonade recently posted..How to Remove Date and Time from Your Blog PostsMy Profile

      • admin
        September 21, 2011 | 3:52 pm

        Emmanuel, that’s a great way to put it – hiring people is a big investment… not only am I spending money on them, but also a great deal of time and energy as well. I want my employees to be strong leaders so I do what I can to help them grow. And I do consider myself blessed to have so many wonderful staff members :)

  7. [...] assistants to help you as soon as possible. Or if you can afford it, hire an in-person assistant. Hire out the pieces of your business that you don’t enjoy, and aren’t great at doing. Save your time for [...]

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